PrintVeez
Terms of Service
In short: you pay for PrintVeez by subscription, you own the data you put in, and you can export it and leave at any time. Use the service lawfully and keep your sign-in details safe.
Please also read our Privacy Policy.
1. Agreeing to these terms
These terms are an agreement between Globo Technologies ("we", "us", "our") and the business that signs up for PrintVeez ("you", "your"). By creating an account, signing in, or using PrintVeez, you agree to them. If you accept these terms for a company, you confirm that you are allowed to bind that company.
2. The service
PrintVeez is an online print management system for estimating, jobs and production, purchasing, inventory, invoicing, B2B online stores and connections to accounting software. We may add, change or remove features over time. If we remove a feature that is central to your paid plan, we will tell you in advance.
3. Accounts and users
- You must give accurate information when you sign up and keep it up to date.
- Each user must have their own sign-in. Do not share passwords.
- You are responsible for everything done under your account, and for adding and removing your users and setting what they can access.
- Tell us straight away at info@globotech.tech if you think someone has accessed your account without permission.
- You must be at least 18 and using PrintVeez for business purposes.
4. Free trial
We may offer a free trial. No card is needed to start one. At the end of the trial, you can choose a paid plan to keep using PrintVeez; if you do not, your account stops working until you subscribe. Trial accounts are provided as they are, without the commitments in section 11.
5. Subscriptions and payment
- Paid plans are billed in advance, monthly or yearly, at the prices shown on our website or in PrintVeez when you subscribe. Plans include a number of users; additional users cost extra.
- Your subscription renews automatically at the end of each period until you cancel.
- Prices are shown excluding taxes unless we say otherwise. You are responsible for any taxes that apply.
- We may change prices for future periods. We will tell you at least 30 days before a change affects you, and you can cancel before it does.
- If a payment fails, we will let you know. If it is still not paid after a reasonable time, we may suspend your account until it is.
- Fees already paid are not refundable for partly used periods, except where the law says otherwise.
6. Your data
- You own your data. Everything you and your users put into PrintVeez (customers, estimates, jobs, invoices, products, files and so on) stays yours.
- You give us permission to host, copy, process and display your data only as needed to provide PrintVeez to you, including sending it to services you connect.
- You are responsible for your data being lawful and accurate, and for having the right to store information about your customers and suppliers. Our Privacy Policy explains how we handle personal information.
- You can export your records from PrintVeez while your account is active. Please keep your own copies of anything important.
- We keep your data confidential and do not sell it.
7. Acceptable use
You must not, and must not let anyone else:
- use PrintVeez for anything unlawful, fraudulent or harmful, or to send spam;
- upload material that infringes someone else's rights, or that contains viruses or harmful code;
- try to access other companies' data, get around security or usage limits, or probe or attack the service;
- copy, resell or rent PrintVeez, or build a competing product from it;
- overload the service, for example with automated requests beyond normal use.
We may suspend access that breaks these rules or puts the service or other customers at risk. Where we can, we will tell you first and give you a chance to fix the problem.
8. B2B stores and your customers
If you give your customers access to a PrintVeez store, you are responsible for your dealings with them: your prices, the products you sell, delivery, refunds and the terms you agree with them. We provide the technology only and are not a party to sales between you and your customers.
9. Third-party services
PrintVeez can connect to services run by other companies, such as Google sign-in, Xero, QuickBooks Online, Sage and payment providers. Your use of those services is under their own terms. We are not responsible for them, and a connection may stop working if the provider changes or withdraws it.
10. Our intellectual property
PrintVeez, including its software, design, templates and documentation, belongs to Globo Technologies or its licensors. While your subscription is active, we give you a non-exclusive, non-transferable right to use it for your business. If you send us ideas or feedback, we may use them without any obligation to you.
11. Availability and support
We work to keep PrintVeez available and reliable, back up data regularly, and fix problems promptly. Sometimes we need to carry out maintenance, and things outside our control can cause interruptions; we will try to keep these short and to give notice of planned maintenance. Support is available by email at info@globotech.tech.
12. Cancelling and termination
- You can cancel at any time. Your plan stays active until the end of the period you have paid for and does not renew.
- We may end or suspend your account if you seriously or repeatedly break these terms, if you do not pay, or if the law requires it. Where reasonable, we will give notice first.
- After your account ends, you can ask us for an export of your data for a reasonable period. After that we delete it, except what we must keep by law.
- Sections that by their nature should continue (such as payment owed, intellectual property, disclaimers and limitation of liability) continue after the agreement ends.
13. Disclaimers
We provide PrintVeez with reasonable care and skill. Apart from that, and to the extent the law allows, PrintVeez is provided "as is". We do not promise that it will be uninterrupted or error-free, or that it will meet every need of your business. Prices, quantities and costs calculated by PrintVeez depend on the rates and settings you enter; please check estimates and invoices before you send them.
Nothing in these terms limits rights you have under consumer or other laws that cannot be excluded.
14. Limitation of liability
To the extent the law allows:
- neither of us is liable for indirect or consequential loss, or for lost profits, revenue, business or goodwill;
- our total liability arising out of or relating to PrintVeez in any 12-month period is limited to the fees you paid us for PrintVeez in that period.
These limits do not apply to liability that cannot be limited by law, such as for fraud.
15. Indemnity
You agree to cover our reasonable costs and losses from claims by third parties arising from your data, your use of PrintVeez in breach of these terms, or your dealings with your own customers.
16. Changes to these terms
We may update these terms from time to time. We will change the date at the top, and for significant changes we will tell account owners by email or in the app at least 30 days before they take effect. If you keep using PrintVeez after that, the new terms apply; if you do not agree, you can cancel.
17. Governing law
These terms are governed by the laws of [STATE / COUNTRY], and the courts there have jurisdiction over any dispute, unless the law where you are based says otherwise.
18. Contact us
Globo Technologies
Email: info@globotech.tech
Website: globotech.tech